San Jose School of Music — Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone and mobile phone number
• Student information
• Parent or guardian contact information
• Lesson and scheduling information
• Billing and payment information
• Other information necessary to provide our educational services

How We Use Your Information

We may use the information we collect to:

• Enroll students in music lessons and programs
• Schedule and manage lessons
• Communicate with students, parents, and guardians
• Send lesson reminders and scheduling information
• Notify students and parents of schedule changes or cancellations
• Provide information regarding instructor availability
• Send school closure and other administrative notifications
• Send billing and tuition reminders
• Respond to questions and customer service requests
• Process payments and administer student accounts
• Operate and improve our services

SMS/Text Messaging

San Jose School of Music offers students, parents, and guardians the option to receive SMS/text messages regarding school-related communications.

Individuals who voluntarily opt in may receive messages concerning:

• Lesson reminders
• Schedule changes
• Lesson or class cancellations
• Instructor availability
• School closures
• Billing or tuition reminders
• Other administrative communications related to music lessons and school services

Participation in our SMS messaging program is voluntary and is not a condition of enrollment, purchase, or receiving services from San Jose School of Music.

Providing a mobile phone number alone does not constitute consent to receive SMS messages. SMS consent is obtained separately.

Message frequency varies depending on lesson schedules and school activities. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to a message. For assistance, reply HELP or contact San Jose School of Music directly.

Mobile Information and SMS Consent

San Jose School of Music does not sell or rent your personal information.

Mobile phone numbers, SMS opt-in information, and SMS consent will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share information with service providers when necessary to operate our business and provide services, such as communications, payment processing, scheduling, or technology providers. These providers may only use information as necessary to provide services on our behalf and are not permitted to use SMS consent information for their own marketing or promotional purposes.

Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and student records, comply with legal obligations, and resolve disputes.

Children's Information

Information concerning minor students may be provided by their parents or legal guardians as part of enrollment and participation in music lessons and programs.

Parents or guardians who have questions regarding information maintained about their child may contact San Jose School of Music.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

San Jose School of Music
1090 Lincoln Ave., Suite 4
San Jose, CA 95125
Phone: (408) 286-8828
Email: info@sanjoseschoolofmusic.com